退款政策

We offer a 30-day return policy, which means you have 30 days from the date of receiving your item to request a return.

To be eligible for a return, the item must be in its original condition, unused, and unworn, with all tags intact, and in its original packaging. You will also need to provide a receipt or proof of purchase.

To initiate a return, please contact us at [service@yf-trustmart.com]. If your return request is approved, we will send you the return address. Items returned without prior approval will not be processed.

If you have any questions regarding your return, feel free to contact us at [please fill in your contact email address].

Damaged or Defective Items

Please inspect your order immediately upon receipt. If the item is defective, damaged, or incorrect, please contact us right away so we can assess the issue and resolve it.

Exceptions/Non-Returnable Items

Certain types of items cannot be returned, including perishable goods (such as food, flowers, or plants), custom items (such as special orders or personalized products), and personal care products (such as beauty items). We also do not accept returns on hazardous materials, flammable liquids, or gases. If you have any questions or concerns about a specific item, please contact us.

Unfortunately, we do not accept returns on sale items or gift cards.

Exchanges

The quickest way to exchange an item is to return the original item. Once your return is accepted, you can then purchase the new item separately.

Refunds

We will notify you once we receive and inspect your return and inform you whether your refund has been approved. If approved, the refund will be processed back to your original payment account. Please note that your bank or credit card company may take some time to process and post the refund.